How to use preparation time

This feature allows you to define the time you need to prepare an order. This is particularly useful when you're allowing same day collection or delivery.

By default, a time slot will become unavailable when a customer visits the site after the start time of the time slot. Consider having the following time slot options.


If a customer comes on your website at 9 AM. The first option "8:00 AM - 10:00 AM" will be unavailable on the same day while all the order options will be available.

This feature allows you to tweak this behaviour. For example, if you need to allow at least 2 hours and 30 minutes to get the order ready for collection, you could define the Time slots preparation time this way:

Using the same example, for customer coming at 9 AM, the time slots "8:00 AM - 10:00 AM" and "10:00 AM - 12:00 PM" will appear unavailable.

And from 10:30 AM, "12:00 PM - 2:00 PM" will also become unavailable.

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